Privacy Policy
Last updated: July 21, 2026
1. Introduction
At Cabree, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dispatch platform, mobile applications, and associated services.
By using Cabree, you consent to the data practices described in this policy. We are committed to ensuring that your personal data is protected and handled in accordance with applicable data protection laws, including the GDPR.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and password.
- Fleet Data: Vehicle registration, driver details, and licensing information.
- Location Data: Real-time GPS data from driver and passenger apps to facilitate dispatching.
- Transaction Data: Booking history, fare amounts, and payment metadata.
3. How We Use Your Information
We use the collected data for various purposes, such as:
- Providing and maintaining our dispatch service.
- Processing bookings and calculating fares accurately.
- Improving our platform's algorithms and user experience.
- Communicating with you about updates, security alerts, and support.
4. Data Security
Cabree employs industry-standard security measures, including end-to-end encryption and secure socket layer (SSL) technology, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cabree Driver App Privacy Policy
Your privacy is of utmost importance to Cabree. This policy describes how we collect, use, process, and distribute your information in connection with the Cabree Driver mobile application.
1. Location Data Collection
Cabree collects location data to enable dispatch ride offering, automated en-route updates to passengers, and route navigation. This location tracking runs even when the application is closed or in the background (while your status is set to Online or you are on an active job) in order to calculate precise fares and ETAs.
2. Information We Collect
We collect your profile details (name, email, phone number), license compliance details, vehicle details (model, registration plate), device details (FCM tokens for push notifications), and financial data (earnings and fuel receipt images).
3. Data Security & Storage
All personal data is encrypted in transit using SSL/TLS and stored on secure cloud servers. Driver location data is retained only as long as necessary to process booking audits and stats. We enforce strict zero-trust access controls on our backend servers.
4. Third-Party Sharing
Cabree does not sell your personal data. We share your name, vehicle registration, and real-time location details with passengers assigned to your bookings to facilitate the trip. We also share telemetry and logs with Maps API providers for routing.
5. Your Consent & Rights
By going online inside this app, you consent to our collection and processing of real-time GPS telemetry. You have the right to request deletion of your account and related telemetry history at any time by contacting our support team at info@cabree.co.uk.
Cabree Customer App Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, profile picture, payment method, and details of the rides you request.
2. Use of Location Information
To facilitate rides, pick you up accurately, calculate correct route prices, and ensure safety, we collect and process realtime precise location details of your device. This data is collected when the Cabree app is running in the foreground or in the background during active trips.
3. How We Use Information
We use the information we collect to provide, maintain, and improve our Platform, including to facilitate payments, send receipts, verify user identity, prevent fraud, perform internal analytics, and safety monitoring.
4. Sharing of Information
We may share the information we collect about you with independent third-party drivers to enable them to locate you, navigate to your destination, and communicate with you about your ride.
We do not sell or share your personal information with third parties for their direct marketing purposes.
5. Security & Data Retention
We employ advanced industry-standard administrative, physical, and technical measures designed to protect your information from unauthorized access, loss, or theft. We retain your personal data for as long as your Account remains active or as required to fulfill legal obligations.
6. Account Deletion Rights
You have the right to request deletion of your account and personal data at any time. You can initiate account deletion from the Edit Profile section of the app. Once deleted, your personal data will be anonymized or purged permanently from our database, subject to regulatory retention requirements.
Questions about your privacy?
Our data protection officer is ready to help. Reach out to us at info@cabree.co.uk