Privacy Policy
Last updated: 30 September 2026
1. Introduction
At Cabree, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dispatch platform, mobile applications, and associated services.
By using Cabree, you consent to the data practices described in this policy. We are committed to ensuring that your personal data is protected and handled in accordance with applicable data protection laws, including the GDPR.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and password.
- Fleet Data: Vehicle registration, driver details, and licensing information.
- Location Data: Real time GPS data from driver and passenger apps to facilitate dispatching.
- Transaction Data: Booking history, fare amounts, and payment metadata.
3. How We Use Your Information
We use the collected data for various purposes, such as:
- Providing and maintaining our dispatch service.
- Processing bookings and calculating fares accurately.
- Improving our platform’s algorithms and user experience.
- Communicating with you about updates, security alerts, and support.
4. Data Security
Cabree employs industry standard security measures, including end to end encryption and secure socket layer (SSL) technology, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Website Cookies, Analytics and Enquiries
Our website uses Google Analytics 4 to understand how visitors find and use cabree.co.uk, for example which pages are viewed, which buttons are clicked, and whether a demo booking or contact form was completed. This helps us improve the site and measure our marketing.
- Consent first:our cookie banner asks separately about analytics and marketing cookies. Each is only set if you accept it, either with “Accept all” or by choosing it under “Manage preferences”. If you reject, or have not chosen yet, none are stored on your device.
- Analytics cookies:
_gaand_ga_*, set by Google Analytics to distinguish visits. They last up to two years. We keep analytics data for 14 months. - Marketing cookies: if you accept marketing, advertising platforms we use, such as Google Ads, Meta and LinkedIn, may set cookies to measure whether our ads led to a visit or enquiry and to show relevant ads. These are set by those providers and handled under their own privacy policies.
- Your choice is rememberedin your browser’s local storage, not in a cookie, and is never sent to us.
- Changing your mind:use the “Cookie Settings” link at the bottom of any page to accept or reject at any time.
When you book a demo or send us a message, the details you enter (such as your name, email, phone number, company and message) are emailed to our team so we can reply. These emails are sent through our email provider, Resend. We use them only to respond to your enquiry and arrange your demo.
Cabree Driver App Privacy Policy
Your privacy is of utmost importance to Cabree. This policy describes how we collect, use, process, and distribute your information in connection with the Cabree Driver mobile application.
1. Location Data Collection
Cabree collects location data to enable dispatch ride offering, automated en route updates to passengers, and route navigation. This location tracking runs even when the application is closed or in the background (while your status is set to Online or you are on an active job) in order to calculate precise fares and ETAs.
2. Information We Collect
We collect your profile details (name, email, phone number), licence compliance details, vehicle details (model, registration plate), device details (FCM tokens for push notifications), and financial data (earnings and fuel receipt images).
3. Data Security & Storage
All personal data is encrypted in transit using SSL/TLS and stored on secure cloud servers. Driver location data is retained only as long as necessary to process booking audits and stats. We enforce strict zero trust access controls on our backend servers.
4. Third Party Sharing
Cabree does not sell your personal data. We share your name, vehicle registration, and real time location details with passengers assigned to your bookings to facilitate the trip. We also share telemetry and logs with Maps API providers for routing.
5. Your Consent & Rights
By going online inside this app, you consent to our collection and processing of real time GPS telemetry. You have the right to request deletion of your account and related telemetry history at any time by contacting our support team at info@cabree.co.uk.
Cabree Customer App Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create or modify your account, request on demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, profile picture, payment method, and details of the rides you request.
2. Use of Location Information
To facilitate rides, pick you up accurately, calculate correct route prices, and ensure safety, we collect and process real time precise location details of your device. This data is collected when the Cabree app is running in the foreground or in the background during active trips.
3. How We Use Information
We use the information we collect to provide, maintain, and improve our Platform, including to facilitate payments, send receipts, verify user identity, prevent fraud, perform internal analytics, and safety monitoring.
4. Sharing of Information
We may share the information we collect about you with independent third party drivers to enable them to locate you, navigate to your destination, and communicate with you about your ride.
We do not sell or share your personal information with third parties for their direct marketing purposes.
5. Security & Data Retention
We employ advanced industry standard administrative, physical, and technical measures designed to protect your information from unauthorised access, loss, or theft. We retain your personal data for as long as your Account remains active or as required to fulfil legal obligations.
6. Account Deletion Rights
You have the right to request deletion of your account and personal data at any time. You can initiate account deletion from the Edit Profile section of the app. Once deleted, your personal data will be anonymised or purged permanently from our database, subject to regulatory retention requirements.
Questions about your privacy?
Our data protection officer is ready to help. Reach out to us at info@cabree.co.uk