Cabree
Support

Support that knows
how a fleet runs.

Dispatch doesn’t keep office hours, so neither do we. You’ll be talking to people who know what a Friday-night surge looks like — not reading a script back to you.

Getting help

Three ways in,
ordered by urgency.

Answered 24/7

Something is stopping you dispatching

Bookings not allocating, the live board frozen mid-shift, drivers unable to log in or receive jobs. Message us on WhatsApp and we’ll pick it up straight away, day or night. Anything affecting live dispatch jumps ahead of everything else in the queue.

Start a WhatsApp chat
  • An operational question

    How to set a zone rule, change a tariff mid-week, add a driver or adjust an account. Email us and we’ll walk you through it, usually with a short screen recording your dispatchers can follow along with.

    Email the team
  • Billing, accounts and feature requests

    Invoices, plan changes as your fleet grows, or something you wish the platform did. Same inbox — and we do read every feature request. A fair amount of what shipped this year started as an operator telling us what was missing.

    Email the team
Onboarding

Nobody gets handed
a login and left.

Switching dispatch systems is the part operators dread, so we do the heavy lifting. Most fleets are running on Cabree within two weeks.

  1. Configuration

    We set up your zones, tariffs, vehicle types and account rules with you, using your real pricing rather than a demo dataset.

  2. Data migration

    Drivers, customer records, saved addresses and recurring bookings come across from your existing system, so nobody re-keys anything.

  3. Dispatcher training

    Live sessions for the people actually on the desk. Every session is recorded, so new starters can catch up later.

  4. Go-live

    We stay close through your first weekend on the system, because that is when a fleet finds out whether it really works.

Still stuck?
Just message us.

No ticket portal, no hold music. A real person who knows the platform, whatever time it is.

Not running on Cabree yet?

FAQ

Frequently asked questions

Have questions? We're here to help.

Still have a question about your fleet?

Talk to the team